Privacy Policy
Kamana Tour & Travel ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect personal information when you use our website and services (including taxi, tempo traveller and bus bookings originating from Rewa, Madhya Pradesh).
1. Information We Collect
We may collect:
- Personal data: name, email, phone number, address, ID proof (if required for a booking).
- Travel data: pickup & drop locations, dates, vehicle type and booking details.
- Payment information: payment method details (we may not store full card numbers depending on the payment gateway).
- Technical & usage data: IP address, browser type, cookies and pages visited.
2. How We Use Your Information
We use data to:
- Provide and manage booking services.
- Process payments, invoices and receipts.
- Send booking confirmations, updates and customer support messages.
- Improve our services, analyze usage and prevent fraud.
- Send marketing messages only if you opt in (you can unsubscribe anytime).
3. Sharing & Disclosure
We do not sell personal data. We may share data with:
- Payment processors and service providers who help operate our service.
- Government or law enforcement when required by law.
- Other parties with your explicit consent.
4. Cookies & Tracking
We use cookies and similar technologies to improve usability and measure site performance. You can disable cookies in your browser (some features may stop working).
5. Data Retention & Security
We retain personal data only as long as necessary for bookings, legal or tax purposes. We implement reasonable technical and administrative safeguards, but no system is 100% secure.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your data and to object to certain processing. To exercise rights, contact us below.
7. Children
Our services are not intended for children under 18. We do not knowingly collect personal information from minors without parental consent.
8. Contact & Grievance
If you have questions or wish to exercise your privacy rights, contact us:
Kamana Tour & Travel
Phone: +91-9202900988
Email: info@kamanatravels.com
For privacy policy disputes, you may also contact the grievance officer at the email above.
By using our website and services you agree to this Privacy Policy. We may update this policy and post the revised date here.